Choose a category to contact us:
Timing is very important. Contact us as soon as possible to negotiate your payment and keep access to your benefits. Here are your contact options:
If you are interested in learning more about missed payments please read our step-by-step guides.
We’ve grouped our top resources to help you with your disbursement concerns. Choose a category below to find the answer you need:
Cash Out Issues & Delays > Click here to contact an agent or read our step-by-step guides for help if your cash-out is delayed, there’s an error in the app, or you’re having trouble receiving your money.
We’ve grouped our top resources to help you with your application concerns. Choose a category below to find the answer you need:
We’ve grouped our top resources to help you with your log in concerns. Choose a category below to find the answer you need:
We’ve grouped our top resources to help you with your general loan concerns. Choose a category below to find the answer you need:
Please fill out this form to report the scam/fraud.
For business-related inquires, please email us here.
LOOK FOR TALA IN THE LIST OF SEC REGISTERED LENDING PLATFORMS
For any questions or concerns, please visit gotala.co/help or interact through the official Tala app. Tala is operated by Tala Financing Philippines Inc., a licensed financing company with SEC Registration No. CS201710582 and Certificate of Authority No. 1132, and a registered operator of payment system, with OPS Registration No. OPSCOR-2023-0010. Always study the terms and conditions and the disclosure statement before proceeding with any transaction. Tala is regulated by the Securities and Exchange Commission, with email address at flcd_queries@sec.gov.ph.
Contact the Tala Hotline from Monday – Sunday, 7AM to 5PM: