Tala Account – Terms and Conditions for Exclusive Credit Benefits

Effectivity Date: January 30, 2024

These Terms and Conditions for Exclusive Credit Benefits (these “Credit Benefits Terms & Conditions”) shall supplement the Tala Account Terms and Conditions and the Tala Credit Advance Terms and Conditions, and shall govern the Exclusive Credit Benefits offered by Tala Financing Philippines Inc. (“Tala”) to users of the Tala Wallet who meet the eligibility criteria.

By your continued use of the Tala Wallet, you confirm that you have read, understood and agreed to abide by these Credit Benefits Terms & Conditions as may be amended or varied from time to time. Amendments or variations thereto take effect on their date of publication. Tala will take all reasonable measures to notify you of any such changes. You may discontinue your use of the Tala Wallet at any time, but please note that doing so will make you ineligible for the Exclusive Credit Benefits offered by Tala.

Eligibility Criteria

As a Tala customer, you can be eligible for one of the following two Exclusive Credit Benefits Programs. If you are eligible for either one, you will see an invitation in the Wallet tab of your Tala app. Eligibility notifications are also sent via email and other official Tala channels. Only users who receive these invitations can participate. Tala reserves the right to assign users to one Program or the other.

Credit Benefits Program 1: Faster Limit Growth

In order to redeem this Exclusive Credit Benefit:

1. You must have an active Tala Wallet.




2. You must cash in to your Tala Wallet in the 30 days before applying for a new loan. There is no minimum amount required.




3. You must keep the funds in your Tala Wallet for at least 24 hours. Transferring part of the amount or its totality out of the Tala Wallet will render you unable to redeem this benefit, and you will need to cash in again and keep the funds for 24 hours in order to redeem the Benefit.




4. You must repay your Tala loans on time to continue to qualify for the Exclusive Credit Benefits. Failure to repay on time may affect your approval for your succeeding Tala loans and may result in the revocation of the Exclusive Credit Benefit. You understand and agree that your eligibility for the Exclusive Credit Benefits does not guarantee that you will receive approval for each Tala loan that you request. 

Availability and Use

1. The Exclusive Credit Benefits will be immediately available in the Tala App once you meet the eligibility criteria. 

2. Each time you take out a loan, you must select your repayment schedule before acceptance and disbursement, you will not be able to change your selected repayment schedule after you accept the loan offer.

3. You must complete the disbursement (cash out) of your approved loan within the Eligibility Period in order for the Exclusive Credit Benefit to apply.

About the Tala Account

The Tala Wallet is powered by UnionBank and EON and is regulated by the BSP. It is an electronic money product that does not earn interest, rewards, or similar incentives convertible to cash. It is understood that the Exclusive Credit Benefits are offered by Tala separately to users who wish to avail of the Tala loan product, and are not interest, rewards, or similar incentives convertible to cash.

If you have questions about the Exclusive Credit Benefits or your Tala Wallet, you may contact Tala via e-mail at accountsupport@tala.ph. Pursuant to the BSP Financial Consumer Protection Framework, you may also reach out to the BSP’s Financial Consumer Protection Department at consumeraffairs@bsp.gov.ph for concerns regarding your Tala Wallet.